Review: Felix Health for Hair Loss, ED, & More

Modern telemedicine has been a boon for patients across the US. Now it’s finally time for Canadians to enjoy the same benefits. You can now see a doctor, online, on your schedule. And if you are a good candidate, you can have prescribed medications delivered, discreetly, right to your door.

Today we review a Canadian D2C telemedicine startup that’s working toward the mission of helping men access Rx medications for common problems like hair loss, ED, acne, and more. Much like Hims or Roman in the US, Felix (Felixforyou.ca) gives Canadians access to prescription meds online and have them delivered discreetly. Let’s take a deeper look at this company and its offerings to see how it compares to similar competitors.

What Rx medications does Felix offer?

Felix’s offerings include what it calls “lifestyle meds.” The company explains this means medications for conditions that are not painful or life-threatening with the main goal of improving the quality of life. Felix offers clinically-tested meds with low risks of side effects. The following chart outlines all the health concerns Felix currently treats and the prescription medication it offers for each.

How do you order prescription meds on Felix?

So you’ve decided you want to get medication discreetly delivered to your door. Here’s how getting a prescription from Felix works:

• First, you start with paperwork, just like you would with an in-person doctor appointment. In this case, it’s all online, so you don’t have to use one of those gross, waiting room pens. You’ll create an account and profile online, and submit a virtual visit where you’ll provide a brief medical history and recount your symptoms. It only takes about 5 minutes to complete. 

• A Canadian licensed doctor will review your information within 24 hours to determine if you’re eligible for prescription medication.

• If eligible, you’ll then select the medication you prefer from different generic and brand name meds that Felix’s doctors recommend. This process includes chatting back and forth with a licensed healthcare practitioner in your own timeframe, and access to a support team for other general questions. You can pick an auto-refill schedule, which varies by the type of drug. They’ll ship in monthly, two-month or three-month increments. 

• The doctor approves your prescription and you’ll conveniently receive your medication in the mail in discreet packaging, with your script filled by an accredited Canadian pharmacy. It’s as easy as that. (Alternatively, you have the option to pick up your prescription in person at a local pharmacy.) 

If you already have a prescription that you’d prefer to get through the mail instead, Felix makes it easy to transfer your existing scripts to their service for free.

And if you no longer want to receive the medication or use Felix’s telemedicine service, you can easily pause or cancel your service. Sounds great so far. What’s the damage?

How much do meds from Felix Health cost?

Felix Health charges a flat $40 per online visit, which allows you to get prescription refills for one year. With the flat fee, you don’t have to bother with deductibles or copays. You simply pay an affordable flat rate one-time.

We love Felix’s commitment to pricing transparency. Their prices are published on the website (if you scoot down to the FAQ section on each treatment category page, you can expand the “how much does it cost” button and they will show you the price). Sounds pretty standard, but you’d be surprised how many telemedicine startups don’t publish their prices.

What does Felix Health cost by medical condition?

Let’s review pricing by the various conditions that you can get treatment for. Not that the $40 doctor’s visit fee is in addition to these prices for Rx meds:

After the initial fee, you pay monthly for any prescribed medication. The amount varies based on the type of drug, and you can usually choose a generic option to save. Felix provides direct billing with health insurance.

Review of Felix Health: Frequently asked Questions

The following FAQ chart shows you the ins and outs of how Felix Health works.

The Verdict: Is Felix Health legit for online medications?

There seem to be a lot of positives to Felix. As you can see from the chart, they make it exceedingly easy to order and receive lifestyle medications within specific provinces of Canada. Felix works with real licensed doctors and accredited pharmacies to prescribe quality medications, typically for a lot less than your traditional doctor might recommend. The company makes its processes very clear, so you know what to expect. Its offerings cover numerous lifestyle concerns, and the company plans to expand over time.

A major benefit is how affordable Felix is. You pay a flat rate of $40 plus the cost of the medication. The company encourages the use of generic drugs, which come with a lower cost, have the same active ingredients and are better covered by healthcare plans. You also have the option to choose brand name drugs if you prefer them.

Felix Health reviews on Trustpilot are overwhelmingly positive:

Overall, we recommend Felix Health as a legitimate, convenient, and affordable way to get prescribed high-quality medication from the comfort of your home. If you think a lifestyle med would enhance your quality of life, it doesn’t seem like there’s much downside to trying Felix. As long as they cover your health concern and you live within their service area, it seems worth a shot. Nonetheless, the information in this review can help you decide if you think the service would work for you personally.

If you’ve tried Felix Health personally, we’d love to hear about your experience in the comments below. Additionally, if you’re curious how Felix stacks up to other Canadian telemedicine providers like OnMen, Maple, and Essential Clinic, check out our comparison.