Alex Goldberg

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About the Author

Alex Goldberg

Alex worked at three early-stage startups before starting Fin vs Fin. Covering the rise of direct-to-consumer health, his mission is to help patients access better treatments online. He's also a husband, father, and UC Berkeley grad who enjoys golf, podcasts, live music, cooking, and home improvement.

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Jack Health Review – Is it Legit for ED & Hair Loss Treatment?

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Medically reviewed by:
Dr. Steve Kim, MD

About Dr. Steve Kim, MD

Physician Advisor

Dr. Kim received his BA in Human Biology at Stanford University, before receiving his M.D. degree (Primary Care Track) from UC Davis School of Medicine. He completed his Internship & Residency in Family Practice from Glendale Adventist Hospital and is Board-Certified in Family Medicine via the American Board of Family Medicine.

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Rating: 3.8 / 5

Telemedicine and virtual care are here to stay, and for good reason. The rising cost of medical treatment, the growing need for mental health services, and the challenges of in-person visits during the pandemic are just a few reasons why so many are turning to computers and phones to access their doctor, rather than going in-person.


Of course, there are times when in-person visits are necessary, but a surprising number of conditions may be addressed via telehealth consultation.


New platforms in Canada such as Jack Health have emerged for men’s  supposedly taboo conditions such as hair loss, erectile dysfunction, and premature ejaculation — just to name a few — making it extremely convenient to obtain high-quality Rx drugs discreetly and affordably, without waiting in any lines to see a doctor.


In this article, we’ll review Jack Health, a promising telehealth platform for men in Canada. We’ll take a close look at the treatments they offer and see how easy they make it to get a prescription online so you can decide for yourself if it’s the right telemedicine platform for you.



What does Jack Health offer Canadian men?


Source: Jack Health


Jack Health’s mission is to increase access to quality care for many of the most common ailments plaguing Canadian men. They mostly prescribe their own brand of custom compounded pharmaceuticals as well as a few over the counter remedies, for a range of conditions including:


  • Erectile Dysfunction
  • Premature Ejaculation
  • Hair Loss
  • Smoking Cessation
  • Acne
  • Allergies
  • Migraines

Dedicated to convenient prescriptions at affordable prices, they provide free medical consultations for men via video chat who might otherwise go in person to see their doctor.. If you’re okay with paying out of pocket, Jack Health can save you a ton of time, hassle, and potentially even embarrassment if discussing your intimate medical needs isn’t always comfortable.


How to get an online prescription from Jack Health?


To get started with Jack Health, just sign up online and complete a free virtual consultation. One of their licensed physicians will examine your assessment, and if you qualify for medication, you’ll get a prescription for Rx meds that is sent to your home in a discreet package.


The consultation is a required prerequisite in order to have access to their prescription treatments. Licensed Canadian doctors are the roots of Jack Health, and all of their medications — whether its for ED, Hair Loss, migraines, etc. — have been approved and authorized by Health Canada.


Source: Jack Health 


With Jack Health, you can say goodbye to embarrassing waiting rooms and tedious trips to the  pharmacy. Rest assured you’re in good and well-trained hands with their team ready to assist you in a discreet, convenient, and helpful manner.


Should you have any questions about your medication or – God forbid! – any unwanted side effects –  Jack Health allows you to message a licensed doctor to chat at any time – a cost-free luxury that you don’t typically get with traditional in-person clinicians!



How long does it take to get meds delivered from Jack Health?


Shipping from Jack Health’s digital pharmacy usually takes less than a week, however it depends on where you reside in Canada. Standard shipping is also free!


Where is Jack Health available?


Jack Health is currently only able to prescribe meds in the following Canadian provinces: 


  • Ontario
  • Alberta
  • British Columbia
  • Quebec
  • Nova Scotia
  • Manitoba
  • Newfoundlandand Labrador. 

If you live in other Canadian provinces like Saskatchewan, New Brunswick, or Prince Edward Island, you’ll have to wait for Jack Health to expand into your region, which shouldn’t be too long. If you live in the US, Jack Health can’t help you, but you have plenty of similar options for men like Hims, Roman, or Keeps instead.


What meds does Jack Health offer for ED and PE? 


Source: Jack Health


Jack Health is helping to eliminate stigmas around embarrassing conditions like erectile dysfunction and hair loss. Most guys don’t feel comfortable opening up about sensitive matters that may make them seem weak” or “soft”.


This is especially true when it comes to talking about men’s sexual health, especially erectile dysfunction and premature ejaculation.


ED is more frequent than most people realize. It is, in fact, the most frequent sexual problem among males with approximately 50% of men between the ages of 40 and 70, and 25% of men under the age of 40, struggling to achieve or maintain an erection on a regular basis. 


Jack Health understands that if these issues are not addressed, they can develop into deeper intimacy and relationship problems, as well as serious consequences for one’s self-esteem, mental health, and physical health — hence why the company works hard to make it easier to access quality ED treatments discreetly. 


Your free consultation with Jack Health will ask questions about your heart and vascular health, to begin diagnosing ED. If you choose to contact the healthcare provider personally, they will also inquire about your medical history and lifestyle. It is important to be honest about the substances you use, whether you smoke, how much alcohol you consume, current sources of stress in your life, etc — just make sure to speak frankly with your provider so that they can assist you in determining the best treatment. 


The available oral ED meds offered by Jack Health are known as phosphodiesterase type-5 inhibitors. These work by increasing blood flow to the penis during stimulation, improving your ability to obtain and maintain an erection. Jack Health’s generic versions of these drugs contain the same active ingredients, are equivalent in terms of quality and dose, and cost less than brand-name pharmaceuticals. Given that they take the same amount of time to yield results, we believe there’s no reason to pay extra for name-brand ED meds. Jack Health’s are sufficiently legit. 


Here’s a breakdown of Jack Health’s prescription medications for ED:


Jack Health ED Treatment Type of ED Medication Cost on Jack Health 
Sildenafil  Generic version of Viagra Starting at $8.55 per dose
Tadalafil Generic version of Cialis  Starting at $10.45 per dose
Viagra Brand-name Starting at $16.50 per dose
Cialis  Brand-name containing Tadalafil  Starting at $20 per dose

In this category, you can also get an “All-Nighter Gel,” which boosts your enjoyment during intimacy while also allowing you to last considerably longer than usual. If you often climax earlier than hoped, this product can help you increase endurance enough to better please your partner.


What medications does Jack Health offer for premature ejaculation?


Moreover, for men experiencing chronic PE, Jack Health offers “Endurance Gel,” which has Prilocaine + Lidocaine as active components and temporarily reduces (not numbing) sensation in the skin of the penis, hence delaying your ejaculation.


Jack Health PE Meds Volume Price
All-Nighter Gel 10ml (10 to 15 uses)  $39
Endurance Gel 15ml  $60


What does Jack Health offer for men’s hair loss?


Source: Jack Health 


Hair loss is another extremely common condition among men, affecting roughly 50% of males by the age of 50. With figures like that, you can be certain of two things: the chances of losing your hair are high, but it’s common enough that it shouldn’t be a source of embarrassment. Accepting that you’re losing your hair is the first step.


While some guys are content with their spotty scalps or receding hairlines, others go all-out and shave their head at the first sign of thinning. With Jack Health’s hair loss meds, you may not be able to regrow your full head of hair, but you will have a good chance of halting male pattern hair loss. How do we know? Jack Health prescribes the same hair loss treatments items that have been shown in clinical trials to provide impressive results in most men. Plus, they are FDA approved. 


Jack Health caters to three common types of male pattern baldness, recommending Finasteride for all three: 


Jack Health Hair Loss Treatment Cost of Hair loss Medication
Overall thinning hair Finasteride (90 tablets) + Minoxidil 5% (120 ml) –  $61.60/month
Minoxidil (120 ml) –  $31.66/month
Receding hairline  Finasteride (90 tablets)  – $44.33/month
Topical Finasteride (60 ml) – $39.99/month
Complete hair care Finasteride (90 tablets) + Minoxidil 5% (120 ml) + Biotin (90 tablets) – $66.70/month


What is finasteride, and how does it work for hair loss?


It is a medication that has been thoroughly medically evaluated and proven to be successful in 9 out of 10 males. Propecia is a brand-name alternative. Male pattern hair loss, commonly known as androgenic alopecia, can be treated with this prescription drug. It’s a once-daily medication that helps halt hair loss and encourage new hair growth. However, if you discontinue it, you will ultimately lose any new hair that you grew. When using Finasteride, it usually takes 3-6 months to notice any improvement.


Do you want to know where you can get the cheapest hair loss meds online? We began tracking the finasteride cost at a few credible US-based telemedicine companies to help men understand how much it costs to acquire an online doctor’s visit and prescription. You may read our review here



What is minoxidil, and how does it work to combat alopecia? 


It is the generic form of Rogaine that achieves the same outcomes as Rogaine but at a lower cost. It is available in 2% and 5% concentrations (Jack Health provides 5%), and is applied to the scalp twice daily, with results visible after two months. When you use this mixture, your hair follicles will transition from the resting period to the growing phase. However, like finasteride, it only works if you continue to use it.


What is biotin, and how does it work for men with hair loss?

It is a naturally present vitamin in foods such as eggs, nuts, onions, and oats. You may get hair loss or a scaly red rash if you don’t receive enough biotin. A deficit, on the other hand, is uncommon. In most circumstances, the biotin you get through your food is sufficient to gain the health benefits.


So which of Jack Health’s hair loss treatment options is right for you? Given the chance, most men should probably try all three and see what works best. That said, it’s key to pick treatment options that will be low-maintenance enough for you to stick with over the long run, since finasteride and minoxidil must be used consistently to be effective. When you stop using either medication, your hair is very likely to resume falling out, so choose the option you can be most diligent with


For example, most men will find Jack Health’s oral finasteride more convenient to use on a daily basis than minoxidil. You take one pill per day without rubbing anything into your scalp. And, like with any other treatment on Jack Health, if you have any concerns, you may take advantage of their free medical consultation to get more guidance from a licensed doctor.


What other conditions does Jack Health treat?


Beyond ED and hair loss, Jack Health also provides a variety of other health care services that fall under the subject of “Daily Health.”


1. Smoking cessation: What does Jack Health offer for anti-smoking?


Source: Jack Health 


Nicotine is a substance that you can’t just wake up one day and miraculously stop using. It may take multiple efforts to quit, but given how bad smoking is for your health, whatever it takes is generally worth it. Jack Health’s smoking cessation treatments can help smokers kick this bad habit to the curb once and for all.


Chantix (aka Varenicline) is the nicotine-free, FDA-approved medicine that Jack Health offers for anyone trying to kick cigarettes to the curb.


Unlike nicotine gum and patches that slowly work to reduce your tolerance and cravings by giving you lower doses of nicotine over time, Chantix works by lowering nicotine’s rewarding effects in your brain. After successful clinical trials, the FDA reviewed it, like it does for all other prescription medications, and determined that the benefits far exceed the risks.


What are the risks of taking Chantix, you ask? The most frequent side effects include:


    • nausea
    • constipation
    • gas
    • vomiting
    • sleep disturbances, including nightmares


That said, these side effects are rare and Jack Health’s virtual doctor visits are always available to guide you as needed.


Your journey with Jack Health begins by talking with a health care practitioner so that they can understand your symptoms and medical history to determine which treatment is ideal for you. If you’re administered Varenicline, you can choose a target quit date within 7 days of taking medicine and continue smoking throughout that time. And before you realize it, the urges will fade, and you may even come to dislike smoking. Jack Health suggests that you complete the entire medicine course for the highest likelihood of permanent smoking cessation after the 7 days..


Jack Health’s Anti-Smoking Treatment Price by Jack Health 
Varenicline Starter Pack  $150 for 2-months
Varenicline Generic Chantix $230 for 3 months

If you’re serious about quitting smoking and want to explore additional options such as nicotine replacement gum, check out this review of Zero and this comparison of Lucy vs Nicorette.


2. Acne: what skincare treatments does Jack Health offer? 


Source: Jack Health


Even the most well-hydrated, well-rested, and well-scrubbed among us might have sporadic outbreaks. Jack Health offers clinically proven topical solutions to help decrease the appearance of existing breakouts and prevent new ones from forming — both on your face and body. All you have to do is start a free consultation, give information about your health issues and background, and Jack Health’s medical experts will tailor a treatment to your specific demands. They offer over ten treatment compounds and advocate beginning with a slower regimen to allow your skin to develop a tolerance to the new active ingredients.


We really love Jack Health’s personalized approach, especially when it comes to skincare given that no two epidermises are the same.


3. Migraine and allergies: What treatments does Jack Health offer?


Getting proper  treatment for migraines and chronic allergies can be difficult even in the best of circumstances. Specialists are not always uniformly dispersed, which means that many have to travel long distances to get the medical attention they need.


With Jack Health, you can transfer your existing prescription for migraine and allergy medications. Their medical staff will evaluate your case and give the appropriate medications for pain treatment. Or to reduce symptoms from seasonal allergies, we recommend trying Jack Health’s over the counter Antihistamine oral tablets, nasal spray, and eye drops. If you’re really struggling with allergies and want to get a prescription online, check out a startup called Picnic allergy as well.


Source: Jack Health


Jack Health is one of the few telemedicine platforms that provide migraine treatment. If migraines are your main concern, however, you should read our review of Cove, which is the only D2C brand 100% focused on migraine relief remedies. Jack Health’s team can definitely help you find the right migraine medicine for your situation, but it never hurts to compare options as well.


Does Jack Health take insurance? 


With Jack Health, your out-of-pocket expenses may be greatly reduced if you have a private insurance plan that covers ED medication. Many Health Savings Accounts (HSA) will also cover the cost of medicines and a virtual appointment with a doctor. Jack Health can provide a receipt so you can get reimbursed  with your claims.


As a result, if it applies to your specific case, you may be eligible to obtain a whole or partial discount on the drug that you purchase.



How does Jack Health compare to alternatives like Felix health, OnMen, and Maple?

Canada’s best men’s health platforms: Jack Health vs Felix Health vs OnMen vs Maple

What conditions do they treat?Erectile dysfunction
Premature ejaculation
Hair loss
Smoking cessation
Erectile dysfunction
Hair loss
Sex therapy
Testosterone replacement therapy
PrEP HIV protection
Erectile dysfunction
Birth control
Cold sores
Genital herpes
Hair loss
Depression & Anxiety
Almost all healthcare specialists available
Accepts insurance?
Free consultations?
Free prescription delivery?
Unlimited follow-ups with a licensed doctor?
Video consultations?✅($40 each time)✅($50 each time)
Lets you transfer existing RX?
Geographic availabilityOntario, Alberta, BC, Quebec, Nova Scotia, Manitoba, Newfoundland, and LabradorOntario, British Columbia, Alberta, Saskatchewan, and ManitobaAlberta, British Columbia, Manitoba, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Saskatchewan and OntarioAll Canada provinces

Curious about other Canadian telemedicine platforms? Read our reviews of OnMen and Felix to find out they stack up against Jack Health for men’s care. 


Jack Health reviews: What do customers say? 


Jack Health’s website is brimming with happy clients and their glowing testimonials. However, in order to obtain more unbiased opinions from actual users, we gathered customer reviews from TrustPilot, where the clients appear to be quite satisfied overall. The majority of consumers mentioned Jack Health’s  prompt service and quality consultations.








The Verdict: Is Jack Health worth it?


For the majority of Canadian men, Jack Health offers quality treatments for many of the most common medical concerns, and the medications they prescribe are more reasonably priced than those offered on other telehealth platforms. You can be treated effectively and safely with a qualified healthcare professional after answering just a few short questions during the free consultation, all from the comfort of your home.


Beyond just convenience, we really appreciate Jack Health’s transparency; they have both generic and brand medication available on the site, but they constantly emphasize that generic meds function the same way in your body – and thus tend to be just as effective for most men – as their more expensive brand-name prescriptions. So there is no attempt to deceive you into buying the brand version for additional dollars — just convenient care by legitimate medical professionals at an affordable price.


We also like Jack Health’s personalized approach to medicine, understanding that one size does not fit all. For example, following your virtual consultation, Jack Health prescribes custom compounds for acne and migraines that are specific to your chemistry, rather than merely one-size-fits-all.


Overall, we highly recommend Jack Health for men of all ages looking for convenient, discreet, and affordable access to common conditions like hair loss and ED. If you’re too embarrassed or simply too busy to go see a doctor about your sexual health, receding hairline, pimples, or seasonal sniffles, Jack Health is an ideal way to get prescriptions in minutes for quality meds that get delivered discreetly to your door on a regular basis. No more embarrassing in-person visits, painful waiting rooms, or long lines at the pharmacy.  If you want to access quality medical advice virtually without all the hassle, Jack Health is an incredible win.


Have you used Jack Health or any other alternative Canadian telemedicine platforms? We’d love to hear about your experience! Share your thoughts in the comments below.


Discover more ED product reviews​

About the Author

Alex Goldberg

Alex worked at three early-stage startups before starting Fin vs Fin. Covering the rise of direct-to-consumer health, his mission is to help patients access better treatments online. He's also a husband, father, and UC Berkeley grad who enjoys golf, podcasts, live music, cooking, and home improvement.

Learn more
Alex Goldberg

Alex Goldberg

Alex worked at three early-stage startups before starting Fin vs Fin. Covering the rise of direct-to-consumer health, his mission is to help patients access better treatments online. He's also a husband, father, and UC Berkeley grad who enjoys golf, podcasts, live music, cooking, and home improvement.

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