Keeps is a telemedicine platform in the United States that provides prescription and over-the-counter (OTC) hair loss treatments. In addition, they also offer minimally invasive follicular unit extraction (FUE) hair transplant surgery.
Keeps offers a free online consultation for individuals who are interested in prescription hair loss products or hair transplant surgery, as well as for those who would like help selecting the best products for their unique needs. Delivery is discreet, with treatments delivered every three, six, or 12 months. In addition, clinicians can be contacted at any time if you have any questions or concerns regarding your treatment.
In this Keeps review, we discuss its pros and cons, as well as explore the specific products and treatments offered.
Keeps
Pros + Cons
Pros
- Rx and non-Rx options. Keeps offers FDA-approved prescription drugs (i.e. finasteride) as well as proven over the counter hair loss treatments (i.e. minoxidil), which are clinically proven to work for most men.
- Free consultation to help you select the best hair loss treatment for your needs
- Ongoing access to a licensed hair loss specialist who can monitor your progress and answer any questions or concerns
- 2-in-1 topical gel. Keeps now combines minoxidil and finasteride into an effective topical gel.
Cons
Only available in the United States, which may not work for everyone
Only treats male pattern hair loss, which may limit who can use their products
Some people may experience associated side effects and may need to discontinue treatment or try another product
Is Keeps Legit?
Keeps is a reputable brand that uses FDA-approved medications, including minoxidil and finasteride, to treat male pattern hair loss. In addition, they also offer OTC hair loss solutions, as well as a minimally invasive hair transplant procedure.
Keeps provides diagnostic services, as well as treatment recommendations based on each individual's needs. Treatments are shipped discreetly, direct to your door and subscriptions can be updated or canceled at any time.
Related reading:
- Keeps vs. Bosley- Which Is Better for Hair Loss?
Keeps Hair Loss Treatments
Keeps offers nine hair loss treatment options:
- Topical Finasteride + Minoxidil Gel, combining two of the most popular hair loss meds into a single topical that's easy to apply, Keeps 2-in-1 gel combines two of the safest and most effective hair loss medications.
- Oral Finasteride, the generic version of an oral medication called Propecia, has been clinically proven to treat male pattern hair loss.
- Minoxidil foam is an FDA-approved topical treatment that has been clinically proven to reduce hair loss in individuals experiencing male pattern hair loss.
- Minoxidil solution is an FDA-approved topical product that may slow hair loss and promote hair growth.
- Topical finasteride and minoxidil gel is a prescription product that may encourage hair growth and hair thickening when applied once daily.
- Thickening shampoo uses ingredients like biotin and saw palmetto, which may help promote hair growth and reduce hair loss in certain individuals.
- Thickening conditioner encourages healthy hair growth and may help hair appear thicker.
- Ketoconazole shampoo is an FDA-approved, prescription treatment used to manage dandruff and itchiness.
- Thickening pomade helps hair appear fuller and thicker, while still maintaining a medium styling hold.
- FUE hair transplant is considered a minimally invasive, permanent hair loss solution.
How long does it take for Keeps to regrow hair?
It can take between 3-6 months for most Keeps treatments to show noticeable results. Although this pace of hair growth isn't as fast as many would hope, it's worth noting that most men see improvement after four months, but it can take longer for other individuals.
Keeps Side Effects
Side effects associated with Keeps finasteride may include:
- Difficulty having or maintaining an erection
- Reduced sex drive
- Decreased amount of ejaculate
- Testicle pain
- Depression
Side effects associated with Keeps minoxidil may include:
- Scalp burning
- Scalp itching
- Scalp dryness and flakiness
Seek emergency medical care if you experience:
- Difficulty with swallowing or breathing
- Swelling of the face
- A rash or hives
- A fast heartbeat or chest pain
- A lightheaded feeling
Keeps Reviews - What are customers saying?
Overall, individuals note that the products work well and that the subscription service makes it easy to manage hair loss treatment.
The negative reviews on Keeps tend to focus on issues regarding billing, with some individuals feeling like their subscription was difficult to cancel or that they weren't given enough notice prior to being charged.
RazielOC Read More Currently using it. It works pretty damn well. I started to lose my hair at the crown before I turned 30, started using Keeps at 36 and it’s working really well. It’s not going to give me back what I had in my early 20’s, but it’s giving me quite a bit back. Great prices, fast shipping, great support☆☆☆☆☆Lucas De Souza Read More Great prices, excellent service. I've been using for years and never let me down. Doctors are fast to review the files and once my package never arrived, the support team was able to find a solution. Super recommend Great products but awful billing☆☆☆☆☆Mark E. Read More I have no complaints about their products, as they're fantastic, but they make it very difficult to skip months or cancel if you want. This should be possible without having to email them. Keeps is Pretty Good☆☆☆☆☆Lee Read More Keeps' prices are reasonable, although you can do better with insurance and picking up OTC stuff at a pharmacy, but I hate going to the pharmacy and appreciate Keeps' convenience... Also, canceling your subscription is very easy. I don't know where people get hung up about it. You email, text, call, or chat in, say you want to cancel, and they'll usually offer something to help if you need a delay or a discount. If they don't, it just gets canceled and that's it...
The Verdict: Does Keeps Actually Work?
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Keeps is ideal for individuals who want comprehensive and convenient hair loss treatment. |
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Keeps offers the same FDA-approved medicines that you'd get from your primary care physician, often at lower prices. They can also diagnose, prescribe, and deliver medications directly to you, making the platform incredibly convenient. With their competitive prices, ongoing clinical support, and convenient subscription options, Keeps has helped me maintain my hair and fight off male pattern hair loss. For this reason, I've been a loyal customer for almost 5 years. While I've tried almost all of Keeps treatments at one point or another, today I use their 2-in-1 topical finasteride + minoxidil gel. Read our full review of Keeps topical finasteride, or click below to start your online consultation. |
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Frequently Asked Questions (FAQ)
Is Keeps or Rogaine better?
Both Keeps and Rogaine offer topical minoxidil foam and solution at a 5% strength, meaning they are equally effective topical treatments. However, Keeps also offers other prescription and non-prescription hair loss products, which make it a better option for those who want more comprehensive hair loss treatment.
Does Keeps really grow hair back?
Keeps uses FDA-approved medications, including finasteride and minoxidil, which are proven to treat certain hair loss conditions, like male pattern hair loss, in some individuals.
What's the difference between Hims versus Keeps?
Hims and Keeps offer similar hair loss treatment products. However, Hims also treats other conditions, such as erectile dysfunction, premature ejaculation, acne, allergies, and more.
Is the Keeps shampoo legit?
Keeps offers a prescription, FDA-approved shampoo that treats dandruff and scalp flakiness. They also offer a thickening shampoo that uses ingredients, like saw palmetto, biotin, and caffeine, that may help boost hair growth. However, more research is still needed.
Does Keeps help thicken hair?
Keeps offers products that contain finasteride and minoxidil. Both finasteride and minoxidil are associated with improving hair thickness.
Methodology
We conduct extensive research to evaluate the pricing, effectiveness, accessibility, overall quality, and user experience of every telehealth service we review. This also includes examining and comparing each provider to comparable telemedicine alternatives. We also evaluate usability, treatments, prescription delivery time, and more to determine the best value for those seeking fast and reliable telehealth services.
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| Review Process | Key Metrics | Weighting |
|---|---|---|
| Sign up online | – ease of completing intake form – affordability – upfront commitment or subscription required? – money back guarantee or refund policy? | 0.5 |
| Virtual consult with provider / determine eligibility | – ease of getting appointment to determine eligibility – need to leave house for labs or other in-person care? | 1 |
| Shipping + unboxing | – shipping cost – time from order to treatment delivery – discreet packaging to maintain privacy | 0.5 |
| Test + journal for 1-3 months | – ease of application – transition into habitual use – taste / smell / feel / pain | 1.5 |
| Results after 3 months of use | – efficacy / results – lack of side effects – ease of refill / reordering – quality of ongoing clinical support – responsive customer support – willingness to recommend to a friend | 1.5 |


