Jane Feddersen

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About the Author

Jane Feddersen

Jane is a former DI student-athlete and lifelong health enthusiast. Since graduating from College of Charleston where she played both indoor & beach volleyball, Jane’s spent the last four years building her marketing career with experience in project and partner management. Outside of work, her nutrition certification, dog, travel and yoga flows keep her busy.

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9am.Health Review – Is Their Online Diabetes Clinic Legit?

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Medically reviewed by:
Elizabeth Mbata, MD

About Elizabeth Mbata, MD

Medical Advisor

Onyinye Elizabeth Mbata is a physician and occupational health expert, in addition to being a writer. She grew up in Nigeria before graduating as a Medical Doctor  in Venezuela, and firmly believes that an optimum healthcare system is one that is patient centered.

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Rating: 4.6 / 5

Looking for a healthcare solution that eliminates the doctor’s office waiting rooms and long pharmacy pick-up lines? Even better, what if that clinic offered specialized diabetes care on a fully digital platform? Sound too good to be true? It isn’t. 


Check out 9am.health, an online diabetes clinic offering expert care from compassionate providers who know first hand what it’s like to live with – and manage – diabetes. In this article, we’ll explore 9am.health’s affordable, holistic, and personalized approach to treating diabetes, look at reviews from current patients, and share the steps you can take to get started.


First, a look at life with diabetes

According to the American Diabetes Association, 1.5 million people will be diagnosed with diabetes this year. If you’re worried that you or someone you know could be diagnosed, take the ADA’s online test to walk through some of the symptoms and get a better idea of your risk.


Source: 9am.health


There are five types of diabetes: type 1, type 2, insulin resistance & prediabetes, gestational diabetes, and monogenic diabetes. While genes or environmental factors cause some types of diabetes, type 2 diabetes is heavily influenced by lifestyle factors. Type 2 diabetes is the most common form of diabetes, most likely to occur in overweight people who carry extra belly fat (linked to insulin resistance) that are physically inactive. 


What are the symptoms of diabetes?

The NIDDKD lists the following symptoms to help you recognize signs of diabetes:


  • Increased thirst and urination
  • Increased hunger
  • Fatigue
  • Blurred vision
  • Numbness or tingling in the feet or hands
  • Sores that do not heal
  • Unexplained weight loss


How can you treat diabetes?

To treat diabetes, you need ongoing management with a trusted healthcare team, like 9am.health. With healthy lifestyle choices, expert care, and prescription medicine, you can live a long and healthy life. 


What is 9am.health?

Holistic care makes 9am.health stand out as a leading provider for online diabetes management. 9am.health specializes in care for patients with type 2 diabetes, prediabetes, and associated conditions such as hypertension and hyperlipidemia. 9am.health is here to help you with more than just your prescription medication – they offer the full holistic package with virtual medical care, scheduled checkups from home, test strips, free meters, and more. 


Source: 9am.health


Get to know 9am.health

 “This could be done better.” That’s what the founders of 9am.health thought after experiencing traditional healthcare clinics as two people living with diabetes. After spending more money, time, and stress than necessary, they realized healthcare could and should look different. 9am.health was developed to offer diabetes management that is easy, affordable, kind, and – thanks to advances in telemedicine – highly digital.


Founders Anton Kittelberger and Frank Westermann have a history of groundbreaking work in diabetes management and online healthcare after first-hand experiences with the struggles of living with diabetes. 9am.health expands on this history to provide patient-centered care in a fully digital format. At 9am.health, a team of physicians, researchers, and specialists all coordinate care to give you a superior online experience. Many of 9am.health’s employees live with diabetes, so you can trust that your support team has empathy and understanding that exceeds most medical practices. 


Want to learn more about 9am.health‘s approach to diabetes management and their full holistic approach? Read on, and as they say, “let’s begin tomorrow at 9 am.”


How does 9am.health work?

Care begins with a team of specialists that are available on your schedule. Appointments can be conducted by phone or video, but the unlimited video messaging service is the most frequently used format for care.


Because diabetes usually requires medication, 9am.health has also taken the stress out of prescription management. You no longer have to worry about insurance calls, pharmacy lines, or missed refills. For just $5/month per medication, you can get FDA-approved medicine delivered directly to your door. 


At-home lab tests are designed with you in mind, so they are easy to perform and can be ordered as needed. If a lab test requires a licensed professional, then 9am.health will work with you to select a convenient date and send the licensed professional to your work or home to collect your blood. You won’t ever have to take time off work for labs again, thanks to 9am.health. 


Source: 9am.health


Because many factors can affect your blood glucose, 9am.health wants to ensure you’re prepared to monitor your blood glucose level. Receive a free Ascensia Contour meter with your first order of Contour Next test strips. You can then easily include test strips as part of your home delivery order each quarter. 


With the 9am.health holistic approach, you will get the support and medical attention you need, when you need it.  


At-a-glance benefits of 9am.health

Reliable care you can trust 24/7 access to your care team Affordable consultations and medications
FDA-approved medication Personalized treatment plans optimized over time Convenient care on your schedule

What diabetes medications can 9am.health prescribe?

The following medications are offered by 9am.health and may be prescribed for patients with type 2 diabetes or prediabetes, if deemed appropriate. 



These diabetes medications can be prescribed individually or in combination to help lower blood sugar and restore the way the body uses food to make energy. Your care plan may also include prescriptions to help manage hypertension or hyperlipidemia.


Source: 9am.health


How to get started with 9am.health

  1. Submit an online form. In just 10 minutes, you can complete the introductory form to help them get to know your current treatment plan, medical history, and more. 

  2. Get a Care Plan that is tailored to you. After receiving the online form, a physician reviews your submission and puts together a plan that works for your needs today and plans for the continuous optimization of your health, making sure that medications and health habits go hand-in-hand throughout your journey.

  3. Receive regular prescriptions delivered to your home. If your care plan includes prescriptions, 9am.health will alleviate the stress of renewals and refills by helping you get set up with recurring delivery. Get your prescriptions delivered to your door – timely, safely, and discreetly. 

  4. Connect with your care team. 9am.health surrounds you with a team of specialists ready to assist when you need support. No need to make an appointment; send questions and get a response within 2 hours. You have access to the 9am.health team 24/7.

  5. Optimize your care plan with timely home lab tests. Because it’s important to keep an up-to-date care plan, lab tests are essential. 9am.health will work with you to determine what tests you need and then coordinate to complete tests when convenient for you. You won’t have to visit a clinic; a licensed professional will come to you, at your home or work, to collect your blood, and then results will be available to view online within three days. 


How much does 9am.health cost?

This all sounds great, right? So, how can it be so affordable? The founders of 9am.health set out on a mission to make diabetes management accessible so you only pay for the services you need. All costs are all outside of insurance in order to keep their costs as low as possible for anyone who may need the services. 


Start by subscribing to the base plan, then, include add-ons in your plan as needed.


Base plan

Virtual Medical Care

Get access to a whole team of specialists that are ready to support you as needed, 24/7. Your team will manage an optimized care plan to help you achieve health goals tailored to you. 
Prescription Medication
$5/month per medication

Get medications to manage diabetes, hypertension, and cholesterol. All medications are FDA-approved and delivered discreetly to you. 


Regular At-Home Lab Tests

If you need a lab test, let 9am.health come to you. You choose the date and let a licensed professional come to your home or workplace to collect your blood. You’ll be able to view your values online within three days.
Test Strips and Free Meter
$45/three months

It’s important to monitor your blood glucose as you manage diabetes. You can choose to receive 100 high quality Contour Next test strips per quarter. You will receive a free Ascensia Contour Next meter with your first order. 

9am.health alternatives: How do they compare to other online diabetes treatment platforms?

Best online diabetes treatment: 9am.health vs Sesame Care vs PlushCare vs DaVita

Overall Service Online provider specializing in diabetes management Unspecialized online and in-person primary care Unspecialized online primary care In-person clinic network specializing in kidney care
Care Model Digital care

Personalized treatment plans

Phone or video appointments.

Unlimited messaging feature
In-person care is available in some markets by independent providers affiliated with Sesame

Online video telehealth appointments
Personalized treatment plan

Phone or video appointments

Messaging services offered
Traditional in-person care model

Patients make appointments and attend an office for physician consultations and treatment.

**because diabetes is one of the main causes of kidney disease, providers closely monitor kidney activity.
Price Structure $20 / month for unlimited access to medical specialists

$5 per month per medication

Add-on services are also available
In-person diabetes consult: $95

Video diabetes consult: $36

Prescription refill: $36

“Sesame’s $5 meds” may be available for some prescriptions; ask a provider during the visit
$15 / month for membership

Prescriptions are up to 80% off RX

Self-pay patients: $129 for the first visit

$69 per subsequent visit
Accepts insurance?
Diabetes medications offered Metformin (Glucophage)

Glipizide (Glucotrol)

Glimepiride (Amaryl)

Pioglitazone (Actos)

Losartan (Cozaar)
Medications to support patients with diabetes and other general health needs Medications to support patients with type 1 diabetes, type 2 diabetes, and other general health needs Medications to support patients with diabetes and other general health needs
Geographical Availability All US States excluding Idaho, New Mexico, and West Virginia

(next batch of additional states will be launched soon)
All 50 US States All 50 US States 10 countries & 37 US States. Access the clinic finder.
Prescription Access $5 Prescriptions

Delivered discreetly

Recurring delivery set up by 9am.health,

No shipping fee
$5 medications may be available with free delivery through the “Sesame’s $5 meds” program

Prescriptions can be picked up at a local pharmacy
Prescriptions delivered to pharmacy for patient pickup Prescriptions available for pickup at the pharmacy
Available 24/7? ❌ by appointment ❌ by appointment ❌ by appointment

9am.health reviews: What are patients are saying?

Overall, patients of 9am.health credit the online experience for removing all the hassle of the typical healthcare process while maintaining patient-centered care to support diabetes management in a holistic, kind, and convenient format –  “it’s like chatting with a friend”. The care is coordinated and tailored to you. Look at what these patients had to say:



Description automatically generated

Source: 9am.health



Source: Trustpilot


Many of the reviews mentioned the ability to find affordable care without having insurance – if you’re in this situation, seeking care for anything can be daunting, especially for something like diabetes, with so many aspects involved. Leave it to 9am.health to offer the entire holistic package in an affordable, convenient, stress-free way.


The verdict: Is 9am.health legit for virtual diabetes care? 

A 2019 medical study found that telemedicine interventions are more effective than usual care in managing diabetes, especially type 2 diabetes. 9am.health has perfected the online model to give you expert care that is convenient, easily-managed, affordable, and kind. 


Especially if you’re uninsured, you won’t find a better way to manage your diabetes with everything handled for you under one platform – your virtual medical care, checkup scheduling from your home or office, test strip order management, and free meters, 9am.health does it all.


So, what are you waiting for? Now is the time to begin your diabetes management with the trustworthy care offered by 9am.health. You will have access to FDA-approved medicines delivered to your door in just two days. Plus, the diabetes specialists at 9am.health offer convenient, personalized care plans and ongoing support. Even more, this expert care comes without the hassles of insurance. With $5 medicines, working directly with 9am.health is affordable and very much worth it. 


Get started today and receive $20 off your first month, allowing you to experience virtual care for free for the first month! 


Have you or someone you know tried 9am.health’s virtual diabetes management platform or any other online way of managing diabetes? We’d love to hear about it in the comments below!


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About the Author

Jane Feddersen

Jane is a former DI student-athlete and lifelong health enthusiast. Since graduating from College of Charleston where she played both indoor & beach volleyball, Jane’s spent the last four years building her marketing career with experience in project and partner management. Outside of work, her nutrition certification, dog, travel and yoga flows keep her busy.

Learn more
Jane Feddersen

Jane Feddersen

Jane is a former DI student-athlete and lifelong health enthusiast. Since graduating from College of Charleston where she played both indoor & beach volleyball, Jane’s spent the last four years building her marketing career with experience in project and partner management. Outside of work, her nutrition certification, dog, travel and yoga flows keep her busy.

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