The Support Network Online Therapy Review

The Support Network Therapy Overview

Cost: $0 to $60 per session
Process: Choose from curated therapist options based on your area, insurance, concern, gender, identity, and desired date and time
Geographic availability: Florida, Georgia, Illinois, Massachusetts, New York, Texas, and Virginia
Insurance information: Accepts insurance from most major providers
Our rating: 4.5

Try The Support Network → The Support Network is an online therapy platform that streamlines the search for personalized mental health care by connecting clients with a curated selection of qualified therapists. With a focus on diversity and inclusivity, this platform can seamlessly match you with a therapist who aligns with your background and needs.

Whether you’re looking to cope with hardship, manage day-to-day stressors, or address mental health conditions like anxiety, depression, PTSD, or OCD, The Support Network can provide convenient, affordable care. The platform’s modern approach to mental health care effectively addresses a range of mild to severe mental health challenges and is covered by most major insurers.

Read on for a complete review of The Support Network, including its unique benefits, intake process, and how it stacks up against other online therapy platforms.

Our Quick Take

The Support Network stands out with its affordable, personalized approach and handpicked therapist matching process. Unlike other platforms that overwhelm you with hundreds of options, they simplify the choice by curating a select list of highly ranked therapists. With easy-to-schedule video appointments and copays as low as $0, The Support Network makes mental health care accessible, convenient, and deeply personal.

The Support Network Therapy Pros & Cons

Pros

Diverse, vetted therapist support network specializing in a wide range of mental health concerns
Highly personalized approach with 1:1 live support 12 hours a day
Prevents choice paralysis by providing a curated list of therapist options
Affordable and accepts most major insurance plans
No wait lists with appointments available as soon as next day

Cons

Only available in 7 states

Our Experience with The Support Network

I found The Support Network to be an easy-to-use, highly customized therapy platform. I particularly liked that the platform created a short list of therapists to choose from who were relevant to my needs. Rather than feeling overwhelmed by the available options, I felt excited to pick a provider and get started. With The Support Network, you can filter therapists based on language, insurance coverage, expertise, therapy styles, and even identity. This helped me feel more comfortable heading into my first virtual appointment, and we were able to hit the ground running.My first therapy appointment was laid back. My therapist and I got to know each other, and I felt supported from the get-go. It was a different experience from larger, more impersonal platforms, as The Support Network’s support team is made up of real people.The Support Network accepts insurance from most major providers, including United Health Care, Aetna, Cigna, Oscar Health, and Blue Cross Blue Shield of Texas. Plus, the platform files all insurance claims on your behalf so you don’t have to lengthen your to-do list.

What is The Support Network Therapy?

The Support Network is a mental health service platform available in Florida, Georgia, Illinois, Massachusetts, New York, Texas, and Virginia. As an online platform, it offers video therapy sessions from vetted, highly experienced therapists.

In a streamlined selection process, The Support Network provides a curated list of therapists based on your area, insurance, concern, gender, identity, and availability. Rather than having you scroll through a seemingly endless list of therapist profiles, this platform eliminates overwhelm by generating customized options that match your needs. The Support Network personalizes the treatment experience for each client and offers ongoing support from real people—not chatbots.

Benefits of The Support Network Therapy

The Support Network offers several key benefits for individuals seeking convenient, affordable mental health care. These benefits include:

Support for a Range of Mental Health Concerns

The Support Network offers professional care for a vast range of mental health conditions and concerns, including anxiety, depression, ADHD, OCD, bipolar disorder, PTSD, personality disorder, learning disabilities, eating disorders, anger management, grief, and family conflict, among others. With therapists specializing in various therapy types and modalities for these concerns, you can find a provider with the skills to address your ongoing needs.

Online therapy via video call can be just as effective as in-person therapy for many patients, according to clinical research. However, very complex or urgent mental health conditions may require more intensive in-person care.

Inclusive, Personalized Care

The Support Network aims to simplify the process of matching clients with therapists who share a similar background. The platform’s network of therapists also includes professionals who specialize in support for the LGBTQ+ community, men’s issues, and women’s health. This allows for a more personalized approach with a therapist that you can relate to.All of The Support Network’s therapists are professionally vetted and state-licensed.

Privacy

The Support Network’s appointments are all online, from the comfort of your home. For clients who value discretion, this allows them to get high-quality care without the social stigma or anxiety often associated with traditional settings.

How to Get Started with The Support Network for Therapy

To get started with The Support Network for therapy, you’ll need to provide your state, insurance information, and mental health concerns. The platform includes therapists who specialize in over 150 conditions, treatment approaches, and mental health needs, so you can tailor the results to your needs.The Support Network will then provide a streamlined list of therapists in your area that match your needs and accept your insurance. You can further filter the list by gender, identity, day, time, and type of care. This curated selection process prevents the common frustration of choice paralysis.

After selecting your therapist, you can schedule your first virtual visit. You can skip the long wait for appointment slots—many therapists have availability within days of you joining the platform. You can schedule sessions at any time from the comfort of home, making The Support Network a lifesaver for busy professionals. No more commuting or adjusting your day to fit traditional therapy appointments, and cancellations before 24 hours of the appointment have no penalty.

Why We Recommend The Support Network

The Support Network aims to provide affordable, empathy-driven mental health care for all. With a streamlined online platform and a diverse network of qualified therapists, we recommend The Support Network for anyone who needs a convenient, cost-effective alternative to conventional therapy.

Affordable Therapy with Insurance

The Support Network accepts insurance from over 100 insurance providers, with most patients paying $30 per session. The out-of-pocket cost is $100 per session, which is still affordable compared to in-person therapy sessions (costing up to $200, on average). This allows you to prioritize your mental health without fear of financial strain.

Personalized Therapy Experience

The Support Network provides a highly personalized therapy experience by allowing you to choose your own therapist from a curated selection of vetted providers. This, along with the platform’s flexible scheduling and human support team, creates a customized experience from the moment you sign up.

Diverse Provider Network

The Support Network’s provider database includes professionals with a wide variety of backgrounds and specialties. This diverse provider network allows you to find a therapist that closely matches your needs and specifications.

Wide Range of Concerns Addressed

The Support Network includes therapists who specialize in more than 150 conditions, treatment approaches, and mental health needs. You can find a therapist with expertise in your unique mental health concerns, no matter how mild or severe.

User-Friendly Platform

The Support Network’s online platform is simple to use and navigate, with convenient access to the platform’s support team. You can access it on a web browser or in the app. So, you can focus on getting the care you need—not on navigating a complicated system.

Live Support, Anytime You Need It

The Support Network offers real, personalized 1-on-1 support, available 12 hours a day, 7 days a week. Whenever you need guidance or someone to talk to, you can call in and speak directly with a real person, ensuring you always have the help you need.

The Support Network vs. Alternatives

We compared The Support Network to other online therapy platforms including BetterHelp and Talkspace to help you better understand which provider will work best for your needs.

Swipe or scroll to view all columns →

Comparison: The Support Network vs. Alternatives
The Support Network vs. BetterHelp vs. Talkspace	The Support Network	BetterHelp	Talkspace
Cost per session	$0 or $60/session	$65 to $90 per week	Begins at $69/week
Requires subscription?	❌	✅	✅
Types of therapy	Video therapy	Text, phone, or video	Text and video
Choose your own therapist?	✅ Based on: Area Insurance Concern Gender Identity Day and time	✅ Based on: Area Source Preferences Therapist availability	🟡 Paired with one, but can switch
Accepts insurance?	✅	❌	✅
Cancelling appointment	✅ No penalty up to 24 hours before	✅ No penalty up to 24 hours before	✅ No penalty up to 24 hours before
Platform availability	Web or app	Web or app	Web or app
Flexible timings?	✅	✅	✅
Website	The Support Network	BetterHelp	Talkspace

The Support Network vs. BetterHelp

The Support Network and BetterHelp both offer remote therapy for a range of mental health concerns. Unlike The Support Network, BetterHelp offers mental health care specifically for couples and teens, as well as individuals. BetterHelp also provides text, phone, or video therapy options, while The Support Network only provides video therapy sessions. However, BetterHelp costs $65 to $90 weekly. If you’re insured, The Support Network will likely be more affordable at $0 to $60 per session. Additionally, The Support Network allows you to filter therapists by gender, identity, and insurance, providing a more personalized experience with curated lists of therapists, while BetterHelp’s filters are more limited. The Support Network also offers real 1-on-1 support, available 12 hours a day, 7 days a week—unlike BetterHelp.

The Support Network also operates differently from typical subscription models—it doesn't charge weekly and isn't a "use it or lose it" service. You're only billed when you attend an appointment. This is a key advantage, as there are no subscription fees or hidden costs to worry about.

The Support Network vs. Talkspace

Talkspace is one of the largest online therapy providers in the U.S., with licensed providers across all 50 states. This makes it accessible to more patients, as The Support Network is currently only available in 7 states. However, The Support Network provides a more human touch, allowing you to choose from a personalized list of providers. TalkSpace matches you with a single therapist, rather than having you choose, and you can switch if it doesn’t work for you. Additionally, Talkspace starts at $69 per week, making it pricier than The Support Network, particularly for insured patients.

Unlike Talkspace, The Support Network only charges for attended sessions, without any recurring subscription fees or hidden costs.

The Verdict: Is The Support Network Worth It?

The Support Network is ideal for anyone seeking personalized therapy with the convenience of insurance coverage.

The Support Network is a reputable online therapy platform for anyone seeking convenient, personalized mental health care that’s covered by insurance. With a vast range of vetted providers from all backgrounds, patients can find a provider that truly matches their needs and preferences.

Unlike other platforms, which either match you with a single therapist or provide a huge list of providers to choose from, The Support Network allows you to select from a curated list of therapists who can address your specific concerns. This, plus ongoing support from real people, makes this platform a highly personal platform for a range of mental health needs.Starting at $0 per session with insurance, The Support Network is affordable and accessible. While it doesn’t offer text or phone call therapy options, it’s a great way to fit therapy into even the most packed schedule. Try The Support Network →

Frequently Asked Questions (FAQs)

Is The Support Network available in all regions or countries?

No, The Support Network is only available in Florida, Georgia, Illinois, Massachusetts, New York, Texas, and Virginia.

Is there a subscription fee or ongoing cost for using the platform?

No, The Support Network charges per session with no subscription fee.

Can I change my mental health provider if I’m not satisfied with the match?

If you’re not satisfied with the match, you can reach out to the support team via email. The support team will help you find a better match.

How long does it take to get matched with a provider?

You can select your provider online immediately, and most clients can schedule their first appointment within a few days.

Methodology

We conducted in-depth research to assess the pricing, effectiveness, accessibility, overall quality, customer support, and usability of The Support Network, an online therapy platform that connects individuals with licensed therapists. Our analysis included a comparative review of similar platforms like BetterHelp, Talkspace. To determine the overall value, we examined factors such as cost, convenience, therapist availability, and subscription options.

Additional criteria evaluated prior to selecting The Support Network as a top choice included session flexibility, diversity of therapy modalities, therapist qualifications, the process for matching with therapists, user reviews, and the availability of free resources or trials. The Support Network stood out for its comprehensive range of therapeutic services, user-friendly platform, and commitment to providing accessible mental health support for a diverse population.