The Support Network Therapy Overview
- Cost: $0 to $60 per session
- Process: Choose from curated therapist options based on your area, insurance, concern, gender, identity, and desired date and time
- Geographic availability: Florida, Georgia, Illinois, Massachusetts, New York, Texas, and Virginia
- Insurance information: Accepts insurance from most major providers
- Our rating: 4.5
Whether you’re looking to cope with hardship, manage day-to-day stressors, or address mental health conditions like anxiety, depression, PTSD, or OCD, The Support Network can provide convenient, affordable care. The platform’s modern approach to mental health care effectively addresses a range of mild to severe mental health challenges and is covered by most major insurers.
The Support Network stands out with its affordable, personalized approach and handpicked therapist matching process. Unlike other platforms that overwhelm you with hundreds of options, they simplify the choice by curating a select list of highly ranked therapists. With easy-to-schedule video appointments and copays as low as $0, The Support Network makes mental health care accessible, convenient, and deeply personal.
The Support Network Therapy Pros & Cons
Pros
- Diverse, vetted therapist support network specializing in a wide range of mental health concerns
- Highly personalized approach with 1:1 live support 12 hours a day
- Prevents choice paralysis by providing a curated list of therapist options
- Affordable and accepts most major insurance plans
- No wait lists with appointments available as soon as next day
Cons
- Only available in 7 states
Our Experience with The Support Network
What is The Support Network Therapy?
The Support Network is a mental health service platform available in Florida, Georgia, Illinois, Massachusetts, New York, Texas, and Virginia. As an online platform, it offers video therapy sessions from vetted, highly experienced therapists.
Benefits of The Support Network Therapy
Support for a Range of Mental Health Concerns
Online therapy via video call can be just as effective as in-person therapy for many patients, according to clinical research. However, very complex or urgent mental health conditions may require more intensive in-person care.
Inclusive, Personalized Care
Privacy
How to Get Started with The Support Network for Therapy
After selecting your therapist, you can schedule your first virtual visit. You can skip the long wait for appointment slots—many therapists have availability within days of you joining the platform. You can schedule sessions at any time from the comfort of home, making The Support Network a lifesaver for busy professionals. No more commuting or adjusting your day to fit traditional therapy appointments, and cancellations before 24 hours of the appointment have no penalty.
Why We Recommend The Support Network
Affordable Therapy with Insurance
The Support Network accepts insurance from over 100 insurance providers, with most patients paying $30 per session. The out-of-pocket cost is $100 per session, which is still affordable compared to in-person therapy sessions (costing up to $200, on average). This allows you to prioritize your mental health without fear of financial strain.
Personalized Therapy Experience
The Support Network provides a highly personalized therapy experience by allowing you to choose your own therapist from a curated selection of vetted providers. This, along with the platform’s flexible scheduling and human support team, creates a customized experience from the moment you sign up.
Diverse Provider Network
The Support Network’s provider database includes professionals with a wide variety of backgrounds and specialties. This diverse provider network allows you to find a therapist that closely matches your needs and specifications.
Wide Range of Concerns Addressed
The Support Network includes therapists who specialize in more than 150 conditions, treatment approaches, and mental health needs. You can find a therapist with expertise in your unique mental health concerns, no matter how mild or severe.
User-Friendly Platform
The Support Network’s online platform is simple to use and navigate, with convenient access to the platform’s support team. You can access it on a web browser or in the app. So, you can focus on getting the care you need—not on navigating a complicated system.
Live Support, Anytime You Need It
The Support Network offers real, personalized 1-on-1 support, available 12 hours a day, 7 days a week. Whenever you need guidance or someone to talk to, you can call in and speak directly with a real person, ensuring you always have the help you need.
The Support Network vs. Alternatives
The Support Network vs. BetterHelp vs. Talkspace | The Support Network | BetterHelp | Talkspace |
|---|---|---|---|
| Cost per session | $0 or $60/session | $65 to $90 per week | Begins at $69/week |
| Requires subscription? | ❌ | ✅ | ✅ |
| Types of therapy | Video therapy | Text, phone, or video | Text and video |
| Choose your own therapist? | ✅
Based on:
Area Insurance Concern Gender Identity Day and time | ✅
Based on:
Area Source Preferences Therapist availability | 🟡 Paired with one, but can switch |
| Accepts insurance? | ✅ | ❌ | ✅ |
| Cancelling appointment | ✅ No penalty up to 24 hours before | ✅ No penalty up to 24 hours before | ✅ No penalty up to 24 hours before |
| Platform availability | Web or app | Web or app | Web or app |
| Flexible timings? | ✅ | ✅ | ✅ |
| Website |
The Support Network vs. BetterHelp
The Support Network and BetterHelp both offer remote therapy for a range of mental health concerns. Unlike The Support Network, BetterHelp offers mental health care specifically for couples and teens, as well as individuals. BetterHelp also provides text, phone, or video therapy options, while The Support Network only provides video therapy sessions. However, BetterHelp costs $65 to $90 weekly. If you’re insured, The Support Network will likely be more affordable at $0 to $60 per session. Additionally, The Support Network allows you to filter therapists by gender, identity, and insurance, providing a more personalized experience with curated lists of therapists, while BetterHelp’s filters are more limited. The Support Network also offers real 1-on-1 support, available 12 hours a day, 7 days a week—unlike BetterHelp.
The Support Network also operates differently from typical subscription models—it doesn’t charge weekly and isn’t a “use it or lose it” service. You’re only billed when you attend an appointment. This is a key advantage, as there are no subscription fees or hidden costs to worry about.
The Support Network vs. Talkspace
Talkspace is one of the largest online therapy providers in the U.S., with licensed providers across all 50 states. This makes it accessible to more patients, as The Support Network is currently only available in 7 states. However, The Support Network provides a more human touch, allowing you to choose from a personalized list of providers. TalkSpace matches you with a single therapist, rather than having you choose, and you can switch if it doesn’t work for you. Additionally, Talkspace starts at $69 per week, making it pricier than The Support Network, particularly for insured patients.
Related reading: Cerebral vs Talkspace: Which Online Therapy Platform Is Better?
The Verdict: Is The Support Network Worth It?
The Support Network is ideal for anyone seeking personalized therapy with the convenience of insurance coverage.
The Support Network is a reputable online therapy platform for anyone seeking convenient, personalized mental health care that’s covered by insurance. With a vast range of vetted providers from all backgrounds, patients can find a provider that truly matches their needs and preferences.
Frequently Asked Questions (FAQs)
Is The Support Network available in all regions or countries?
No, The Support Network is only available in Florida, Georgia, Illinois, Massachusetts, New York, Texas, and Virginia.
Is there a subscription fee or ongoing cost for using the platform?
No, The Support Network charges per session with no subscription fee.
Can I change my mental health provider if I’m not satisfied with the match?
If you’re not satisfied with the match, you can reach out to the support team via email. The support team will help you find a better match.
How long does it take to get matched with a provider?
You can select your provider online immediately, and most clients can schedule their first appointment within a few days.
Methodology
We conducted in-depth research to assess the pricing, effectiveness, accessibility, overall quality, customer support, and usability of The Support Network, an online therapy platform that connects individuals with licensed therapists. Our analysis included a comparative review of similar platforms like BetterHelp, Talkspace. To determine the overall value, we examined factors such as cost, convenience, therapist availability, and subscription options.
Additional criteria evaluated prior to selecting The Support Network as a top choice included session flexibility, diversity of therapy modalities, therapist qualifications, the process for matching with therapists, user reviews, and the availability of free resources or trials. The Support Network stood out for its comprehensive range of therapeutic services, user-friendly platform, and commitment to providing accessible mental health support for a diverse population.
Review Process Key Metrics Weighting Purchase online - ease to complete intake form
- affordability
- upfront commitment or subscription required?
- money back guarantee or refund policy?1 Shipping + unboxing - shipping cost
- time from order to treatment delivery
- sustainable packaging1 Testing + journal for 1-3 months - ease of use
- transition into habitual use
- taste / smell / feel / pain1.5 Results after 3 months of use - efficacy / results
- ease of forming a health habit
- requires additional purchae?
- responsive customer support
- willingness to recommend to a friend1.5
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