Despite the marvels of modern technology, quality mental health care remains surprisingly hard to find. If you’re feeling off, anxious, or unable to sleep, the last thing you probably feel like doing is researching local doctors and battling through layers of medical bureaucracy to secure an in-person appointment several weeks away. As if describing your symptoms wasn’t difficult enough, finding the right meds can be anything but straightforward.
The good news is: online telemedicine services have opened convenient new avenues of care, eliminating much of the friction and geographical constraint that’s prevented millions from getting help. The pandemic may have forced many psychiatrists to start evaluating patients over Zoom, but nowadays it’s become common to get prescribed meds from a virtual doctor you’ve never met face to face. Excluding more severe or complicated cases, virtual mental health treatment seems like it’s here to stay, saving the average patient a ton of time, money, and hassle.
Minded (aka tryminded.com) is one of the latest online platforms gaining popularity among Americans seeking help with a full range of mental health conditions including anxiety, insomnia, and depression. We’ve seen a lot of their ads lately, and decided it was time to check out their platform for ourselves.
In this article, we’ll review Minded in-depth to see exactly how the platform works, if the meds they prescribe are legit, and how the service stacks up to well-known competitors like Cerebral, Brightside, and Hims. We’ll help you compare factors like pricing, insurance and FSA/HSA eligibility, helping you to ultimately decide if Minded makes sense for you.
Can you treat anxiety and depression online?
According to a report on McKinsey.com, in 2019, before the pandemic hit, only about 11% of consumers used telehealth. By 2021, 76% said they were interested in using these remote services going forward. While the pandemic has exacerbated anxiety and depression in many people, there is a silver lining. The need to stay home has accelerated the adoption of online psychiatry platforms.
This marks a huge shift. More and more people are adopting telehealth, including D2C mental health services, due to the increased convenience and better access that they provide across the country. Reinforcing this stance are various studies providing strong empirical evidence to support the use of telemedicine for patients suffering from mental illnesses.
Telepsychiatry can be a lifeline for those in rural areas and other geographic areas where there aren’t enough options or availability for psychiatry, counseling, and therapy, especially since the rates for online services are generally less expensive than those charged by a psychiatrist’s office.
With online mental health providers, you also aren’t limited to the pool of medical professionals working within driving distance of your home. In theory, that means you can also get advice and refill prescriptions more quickly as well, which is important, as anyone suffering from a panic attack or depressive episode will attest.
You can easily access online platforms that provide you with the chance to speak with a licensed mental health professional over the phone or by video chat. These professionals can offer treatments and advice and also prescribe the related medications that you may need.
What is Minded?
Minded offers patients an easy way to get medication prescribed, when appropriate, to help treat anxiety, insomnia, depression, and more. The company can help diagnose your condition online, and, when appropriate, prescribes legitimate, clinically-proven medications that have improved life for millions. You can access all of Minded’s services exclusively online and the experience is backed by a team of 25+ experienced, board-certified psychiatrists and psychiatric nurse practitioners.
Minded started out by only treating those who are already taking mental health meds, but are now able to treat people at any stage in their medication journey. So, whether you’re just starting out, want to change your current treatment, or want to continue taking what’s worked for you, Minded has your best interest in mind when treating ADHD.
What mental health conditions does Minded treat?
If you experience anxiety, depression, or insomnia and are considering prescription treatment, it may be worth trying Minded. Their healthcare experts can assist you in understanding your options and developing a treatment plan to help you feel better.
Minded believes that the field of psychiatry hasn’t progressed much in the last 20 years and is investing in future DNA testing to diagnose and treat with better precision and psychedelics for treatment-resistant anxiety and depression.
Some rapidly debilitating disorders that require close examination are simply not treatable by telehealth platforms. Therefore, Minded is upfront that it’s NOT a good fit for people who need treatment for schizophrenia, issues of substance abuse, and those who are suicidal. If this is you, call 911, or go to your nearest emergency room.
How to get mental health treatment from Minded
Getting mental health care from Minded is a simple 4 step process:
- Take a 1-2 minute eligibility test: To get started with Minded, you must first complete an online evaluation to see whether Minded is ideal for you. This quiz is designed to screen out those who are suicidal, have biopolar disorders or schrizophenia, or cannot be treated by Minded’s services.
- Complete 4-5 minute mental health assessments: Minded screens, diagnoses, and monitors mental health problems such as depression and anxiety using industry-standard questionnaires such as the PHQ-9 and GAD-7. These tests are conducted to help to determine the severity of your condition and to see if a medication program is right for you. These tests are not the sole determining factor – Minded relies on their providers’ clinical judgement for any final decisions.
3. Video evaluation: Minded requires a video consultation with a psychiatrist, with most consultations accessible within one week. Your psychiatry provider will ask questions that you would expect to hear at any clinic – about your symptoms, medical history, allergies, and current medications. They’ll also inquire as to when you first noticed symptoms and how much they interfere with your regular life. Your prescription will be sent to your pharmacy to be filled soon after your initial session, but only if your provider thinks the medication is clinically appropriate and your situation falls within the parameters of what an online psychiatrist can prescribe.
4. Get medication and ongoing care: Once the medication has been prescribed, your prescription will be sent to your local pharmacy. You can always contact the care team or the prescriber if you have questions about your medicine or wish to make modifications to your treatment. Your membership will include unlimited follow-up appointments – most members see their provider on a monthly basis.
With your monthly subscription, your prescription(s) aren’t renewed automatically, however, you can easily submit a renewal request to the care team. Minded will send automated reminders, which can reduce your chances and fears of running out of medication and potentially increase treatment adherence.
What medications does Minded prescribe?
With medication being their sole focus in treating mental health conditions, Minded offers a wide range of medication types. You can see a huge and comprehensive list of all the medications the platform offers by clicking here.
Minded offers a combination of SSRIs and SNRIs for depression and anxiety. SSRIs are most commonly used to treat depression, and function by inhibiting the reuptake of serotonin. This leads to more serotonin neurotransmitters in the brain that help regulate mood. SNRIs differ in that they impact both serotonin and norepinephrine levels, which can help to improve symptoms of both depression and anxiety.
Minded prescribes both non-controlled and controlled medications. Controlled meds are only prescribed in certain states and with limitations. You need to provide proof of a prior prescription for a controlled medication located in the state monitoring systems that Minded has access to.
The platform is also careful to limit controlled medication doses, and they won’t mix multiple controlled meds, or combine them with opioids.
Does Minded prescribe Adderall?
No, Minded does not prescribe schedule II drugs such as Adderall or Ritalin, but they can, however, provide non-stimulant medication for ADHD. The practice of prescribing adderall has come under scrutiny recently, so it’s smart of Minded to exercise caution. Recently, other large online mental providers like Cerebral decided to stop prescribing stimulants for ADHD.
If you think Adderall or non-stimulant medication isn’t appropriate for you, we have also reviewed more natural ADHD alternatives such as nootropics.
How much does Minded cost?
The membership plan includes:
- Evaluation and personalized treatment plan
- Unlimited messaging and regular video visits with your care team
- Rx sent to your pharmacy
- On-demand medication adjustments
Minded provides two options for acquiring your medication: they can send your prescription to your preferred physical or online pharmacy (e.g., Capsule or Amazon). If you choose this option, your pharmacy will determine the cost of your drug.
The shipping of your medication is free, while the cost of the medication itself is $8 per medication per month, in addition to your $45 monthly membership fee.
Does Minded accept insurance?
At the moment, Minded services are not covered by health insurance, but the platform is FSA/HSA eligible and will be covered starting at the beginning of 2023. Minded services also aren’t covered in any way by Medicare or Medicaid, so you do have to cover the fees yourself.
You do have the option, however, to use your insurance to cover the cost of your prescribed medication if you have it sent directly to your pharmacy.
Where is Minded available?
Minded is currently available to anyone over 18 living in the following states:
- New York
- New Jersey
That said, Minded is expanding quickly, so we’ll be sure to update this list as the service becomes available in more states.
Minded alternatives: How does it compare to other mental health care platforms?
Best Online Mental Health Platforms
$45/ month, prescriptions included
$95 for first month
|$85/ month for medication + care counseling|
$195/ month for medication + therapy
$145 /month for therapy
|$95/ month for medication with a psychiatric provider|
$349/ month for therapy + medication
$299/ month for therapy
|$85/ month for medication program|
$99/ session for online counseling
|Insurance accepted?||❌ starting in 2023||✅||✅||❌|
|Free shipping of |
|Prescribes FDA-approved |
|Mental health |
ADHD (no stimulants)
Seasonal Affective Disorder
Premenstrual Dysphoric Disorder
Major life events
|Where is it |
|Medication in all US states;|
Therapy plans available in:
Virginia, and Wisconsin
|All 50 states||All 50 states|
Each mental health platform has pros and cons. Brightside and Hims & Hers for mental health are currently the most widely available, offering treatment in all 50 states. However, Cerebral and Minded are also rapidly expanding their footprint to serve customers in more states. Although all options are competitively priced, running from $65 – $95 / month for anxiety medication management, there are other factors beyond geography and cost that may also influence your decision.
Below we’ll briefly outline the core differences between these mental health providers head to head.
Minded vs Cerebral
Minded is less expensive than Cerebral in general, and they both treat a large number of conditions. Unlike Minded, however, Cerebral offers professional counseling and even a therapy plan. This is a big consideration given that combining medication with talk therapy is likely to yield more effective progress in your mental health care journey. Cerebral is also available in more states than Minded.
Who is Minded best suited for? If you live in a state where Minded services are available, do not have health insurance, and are looking for medicine to address your insomnia, depression, ADHD, anxiety, or any of the other numerous conditions listed above, Minded may be a speedier and more cost-effective option.
Minded vs Brightside
Brightside is much more expensive than Minded, but also offers a more robust platform with more treatment options than just medication management. For example, “Brightfinder,” is the company’s science-based algorithm powered by RX options and decades of research to match you with the optimal prescription and therapy provider.
If you’re looking for fast, cost-effective, convenient access to prescription meds for anxiety, depression, or insomnia, Minded is the better option with access to fast, cost-effective meds for your anxiety and depression.
You can read up more on Brightside vs Cerebral to see which is the best for your mental health.
There are also alternative solutions for anyone who’s been labeled “treatment-resistant” – ketamine therapy has been increasingly embraced by the mental health community. Check out our review of Mindbloom’s ketamine therapy for treating anxiety if you think traditional therapy or medication may not be working for you.
Minded reviews: What are customers saying online?
Minded has garnered 4 out of 5 stars on TrustPilot from 278 reviews. 69% of users even rate it as “excellent”. Although there’s always room for improvement, we’re impressed with the general positivity in online reviews of Minded given how hard it is to deliver quality mental healthcare virtually. Here’s a look at some of the common themes we saw repeatedly from real Minded customers:
Based on Minded’s customer reviews, here are a general list of pros and cons of the platform:
Many reviewers like Minded because it offers:
- Competent psychiatry providers
- Professional and empathetic customer service agents
- Un-rushed service
- Personalized medication recommendations
- Modification/optimization of treatment plans through on-going video visits
Some patients have complained about minor grievances with Minded such as:
- Needing prior authorization for controlled prescriptions (which they make clear from the start)
- Unavailability of therapy plans
- The cost of medications not included in the membership fee
While the company may have a few items to iron out still, Minded appears to be providing online mental health services for many people at a very reasonable price.
The verdict: Is Minded legit for anxiety and depression?
While everyone’s experience with depression and anxiety is different, modern treatment typically requires professional diagnosis and supervised experimentation with prescription medication. For the average person, finding the right meds and dosage has traditionally required many expensive in-person appointments, spread out over three to six months.
Minded helps combat this frustrating process by allowing more convenient (i.e. virtual) access to prescription meds and ongoing care for anxiety and depression.
The most beneficial aspect of their service, in our opinion? Virtually no wait time; if deemed a good fit, you can get a prescription faster than it takes most to schedule the first of many appointments across town for in-person treatment. For anyone suffering from a depressive episode, timely care seems incredibly important. Keep in mind that Minded’s online mental health services are also confidential and secure so you don’t have to sacrifice privacy for greater convenience.
Moreover, Minded exclusively prescribes the best FDA-approved anxiety and depression drugs on the market. These are often generic versions of meds that have been in use for decades and helped millions, both in clinical trials and in everyday practice. Overall, we recommend for anyone looking for affordable, direct, and ongoing access to a mental health provider for help with anxiety, depression, insomnia, or many other mental health conditions.
Of course, Minded’s platform isn’t for everyone. Virtual services are only suited for more straightforward mental health cases, while anyone experiencing suicidal thoughts or other life-threatening symptoms should seek professional treatment in-person, call the national suicide prevention hotline, or dial 911 to receive more immediate help.
If you’re experiencing feelings of anxiety and wonder if you should seek professional help, take our 5-minute anxiety quiz. Let us know in the comments below if you have tried telepsychiatry services from Minded or any other online provider.
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